Privacy Policy

Victoria Immo Properties I S.à r.l. (“We”) are committed to protecting and respecting your privacy.

This Privacy Policy (together with our terms of use, our Imprint and any other documents referred to on it) sets out the basis on which any personal information We collect from you, or that you provide to us, will be processed by us (“Personal Information”) in accordance with articles 12 and 13 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (the “GDPR”).

Please read the following carefully to understand our views and practices regarding your Personal Information and how We will treat it. By visiting www.city-campus-hamburg.de you are accepting and consenting to the practices described in this policy.

This Privacy Policy is effective from January 2024. We reserve the right to make changes to this Privacy Policy at any time by posting a modified version online at www.city-campus-hamburg.de so please review it frequently to ensure you are aware of any changes. If We make a material change to this Privacy Policy, We will provide notice to you in our Privacy Policy as posted and on our home page.

Definitions

For the purpose of the Privacy Policy, the below terms shall have the following meaning:

  • “data subject” means an identified or identifiable natural person. A natural person is identifiable when he/she can be identified either directly or indirectly, for example, through the use of an identifier, such as a name or an identification number.
  • “data procession” or “processing” is any operation or set of operations which is performed on Personal Information or on sets of Personal Information, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  • “Personal Information” is any information relating to a data subject, whether it relates to his or her private, professional or public life. Personal Information therefore covers a lot of information and can be anything from a name, a home address, a photo, an email address, bank details or a computer’s IP address.
  • “special categories of Personal Information” means Personal Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Data controller and contact details

For the purpose of the GDPR, the data controller is clariangp@victoriaimmoscsp.com.

Scope of this Privacy Policy

This Privacy Policy does not apply to third party websites or online properties to which our website may link, and you accept We are not responsible for the security or privacy practices of any such third party websites or properties.

Information We collect from you

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in forms on our site www.city-campus-hamburg.de (“our site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site or search for good. The information you give us include your name, address, e-mail address, phone number, date of birth, country and password.
  • Information We collect about you. With regard to each of your visits to our site We will automatically collect the following information::
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for’ page response times, transactional information to facilitate orders (such as order number, details of products ordered), download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
    • behaviour and interaction within our site, anonymously, to improve the usability and accessibility of our site and improve the experience of future versions.

Purpose and uses made of the information

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    • for the purpose(s) for which you have contacted us.
    • Please note that we do not require the disclosure of special categories of Personal Information in order to provide our services. Before contacting us, please check that any documents and/or information you provide to us do not contain special categories of Personal Information.
    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • to provide you, or permit selected third parties to provide you, with information about goods or services We feel may interest you. If you are an existing customer, We will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where We permit selected third parties to use your data, We (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which We collect your data;
    • to notify you about major changes to our service;
    • to ensure compliance with our legal obligations;
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Information We collect about you. We will use this information:
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising We serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Cookies

We may use cookies on our website. Cookies are small text files stored in the browser’s memory.

When accessing individual pages of the website, we may use so-called technically necessary cookies to navigate the site, use basic functions, and ensure its security. These cookies do not collect any information about you for marketing purposes, nor do they store data about other websites you have visited. The legal basis for using these technically required cookies is Article 6(1)(1)(f) GDPR (legitimate interest; the legitimate interest arises from the aforementioned purposes, particularly session management and ensuring website security) in conjunction with Section 25(2)(2) TDDDG.

If and to the extent that we use other, non-essential cookies in connection with your visit to the website, we will always obtain your prior consent (via a consent management tool) on the website. If you do not give your consent, such cookies will not be used during your visit. The legal basis for processing personal data associated with such cookies is Article 6(1)(1)(a) GDPR (consent) in conjunction with Section 25(1) TDDDG.

Most common browsers can usually be configured to prevent cookies from being stored. However, disabling cookies may result in not being able to use all functions of our website fully or without issues.

Disclosure of your information

You agree that We have the right to share your Personal Information with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
  • public authorities, courts, institutions, administrations, governmental corporations, when necessary to address your request, when we are legally obliged to do so, or for the establishment, exercise or defence of legal claims;
  • IT and cloud services providers, who, among other things, store data, support the administration and maintenance of our systems as well as file archivists and shredders;
  • logistics service providers to deliver documents;
  • legal advisors in the context of asserting our claims.

We may transfer Personal Information to countries outside the EU or the EEA only in the following cases:

  • if such countries are granted an adequacy decision by the European Commission;
  • if such countries have not been granted an adequacy decision by the European Commission:
  • if appropriate safeguards are provided in accordance with article 46 of the GDPR; or
  • for the performance of the contract we have with the data subject or the implementation of pre-contractual measures taken at the data subject’s request; or
  • if necessary for the conclusion or performance of a contract concluded in the interests of the data subject between the controller and another natural or legal person; or
  • if necessary for important reasons of public interest or for the establishment, exercise or defence of legal claims (including for example to comply with the laws applicable to us, a governmental or a court’s injunction made to us); or
  • with the data subject’s explicit consent.

Where We store your Personal Information

The data that We collect from you will be stored [Insert the place]. We take all necessary measures to ensure that your Personal Information is protected in accordance with this Privacy Policy, applicable data protection laws and regulations, including the GDPR. If you do not agree to the collection, processing, storage and transfer of your Personal Information, please do not provide your information when requested and stop using our websites and other online products and services.

For how long do we store your Personal Information

We will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements or for the establishment, exercise or defence of legal claims.

Personal Information collected for the purpose of complying with our legal or regulatory obligations will be retained on the basis of their relevant statutory limitation periods.

When Personal Information is processed on the basis of:

  • the data subject’s consent, such processing will continue the until revocation of data subject’s consent; and
  • legitimate interests, such processing will continue the until the data subject validly objects to the processing of his/her Personal Information on this basis or until such legitimate interests cease.

Security

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your Personal Information, We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

Your rights

Under certain conditions, you may exercise the following rights:

  • Right of access: you are entitled to request confirmation from us as to whether We are processing Personal Information relating to you, in accordance with the conditions set out in article 15 of the GDPR.
  • Right to rectification: under article 16 of the GDPR, you are entitled to request that We rectify Personal Information relating to you if it is inaccurate or incorrect. 
  • Right to erasure: you are entitled, under the conditions of article 17 of the GDPR, to request from us the deletion of Personal Information relating to you without delay. However, there is no right to erasure if, inter alia, the processing of Personal Information is necessary for (i) the exercise of the right of freedom of expression and information, (ii) the fulfilment of a legal obligation to which We are subject (e.g. statutory retention obligations) or (iii) the establishment, exercise or defence of legal claims.  
  • Right to restriction of processing: under the conditions of article 18 of the GDPR you are entitled to request from us the limitation of the processing of your Personal Information.
  • Right to data portability: you are entitled, under the conditions of article 20 of the GDPR, to request from us the provision of the Personal Information relating to you that you have submitted to us in a structured, current and machine-readable format.
  • Right to object: you are entitled to object to the processing of their Personal Information under the conditions and within the limits of article 21 of the GDPR. Our interests may however prevent, in certain circumstances, the processing from being terminated despite any objection.
  • Right to withdraw consent: In the circumstances where you may have provided your consent to the processing and transfer of their Personal Information for a specific purpose you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, you need to contact us.
  • Right of appeal to a supervisory authority: you have the right to make a complaint to the Commission Nationale pour la Protection des Données (“CNPD”) which is the Luxembourg supervisory authority for data protection issues. We would, however, appreciate the chance to discuss with you about your concerns before you reach out to the CNPD so please do not hesitate to contact us.

The details of the CNPD are the following:

Commission nationale pour la protection des données

15, Boulevard du Jazz

L-4370 Belvaux

Phone: (+352) 26 10 60 -1

If you have any questions about the information We process about you, or if you wish to view, update or delete your personal information, you can send your request to clariangp@victoriaimmoscsp.com. We will be happy to review, update or remove Personal Information as appropriate.

In the exercise of your rights, We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact the relevant data subjects to ask them further information in relation to their request to speed up our response.

Applicable law and jurisdiction

This Privacy Policy and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg.

The courts of Luxembourg City shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Privacy Policy or its subject matter (including non-contractual disputes or claims).

Kontakt

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Oceanis S.à r.l., 1, rue Louvigny, L – 1946 Luxembourg, clariangp@victoriaimmoscsp.com.